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Kidz Therapy Services provides comprehensive, hands-on training to assist in the development of state-of-the-art quality programs.
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Full refunds will be provided to all participants within thirty (30) days of the event should Kidz Therapy Services, LLC or the event instructor cancel the conference due to:
Refunds will be given to participants should they withdraw
their reservation in writing, minus a $25 registration fee, if
the participant cancels up to 15 days prior to the conference.
No refunds will be issued if cancellation occurs within 15 days
of the event. Refunds will not be given to participants who do
not attend course and do not cancel their reservation.
Participants who attend a conference by payment with a purchase order will not be issued a Certificate of Attendance until payment has been received by Kidz Therapy Services.
Kidz Therapy Services is fully committed to conducting all activities in strict conformance with the governing body for which continuing education units/credits are being requested. Kidz Therapy Services will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the CE Administrator in consultation with the members of the continuing education committee.
While Kidz Therapy Services goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the conference staff which require intervention and/or action on the part of the conference staff or an administrator of Kidz Therapy Services. The following procedures serve as a guideline for handling such grievances.
A participant must file a grievance in writing within ten (10) days of the event. Each complaint will be handled on a case-by-case basis by the CE Administrator and/or the Executive Director of the Agency. The Agency reserves the right to respond to the complaint within 30 days of notification. If the participant expects action on the complaint, the following actions may be taken: